For customers approved for Zero Data Retention or Modified Abuse Monitoring, we reserve the right to make models ineligible for Zero Data Retention or Modified Abuse Monitoring for specific customers, as notified in advance to the impacted customers in writing. In this instance…
OpenAI API Data Usage → · 2026-09-22T17:31:40.618Z
+ For customers approved for Zero Data Retention or Modified Abuse Monitoring, we reserve the right to make models ineligible for Zero Data Retention or Modified Abuse Monitoring for specific customers, as notified in advance to the impacted customers in writing. In this instance, customer content will be retained in encrypted abuse monitoring logs in OpenAI-managed infrastructure, but such content will be excluded from human review unless required by applicable law. For additional information, see Appendix A of the Private Safety Processing technical whitepaper . + For customers who have executed an OpenAI Business Associate and Healthcare Addendum, once your org ID is provisioned with Private Retention with Private Safety Processing, BAA-eligible endpoints can be used for processing PHI, even if data is retained. Endpoint and feature limitations listed on this page still apply.